Field Service and Project Service Automation on Dynamics 365 9.0.x and Dynamics 365 8.2.x

Applies to: Field Service and Project Service Automation on Dynamics 365 9.0.x and Dynamics 365 8.2.x
new capabilities and bug fixes included in this release.
This release is compatible with both Dynamics 365 8.2.x and Dynamics 365 9.0.x. To update to this release, visit the Admin Center for Dynamics 365 online, Applications page, to apply the update.
Resource Scheduling Optimization (RSO) engine
Improvements
  • Performance improvements for end-to-end optimization
Bugs
  • Fixed: On Dynamics 365 9.0.x organizations, the Refresh button on the Optimization Request grid on the RSO scope-related schedule board doesn't refresh the grid
  • Fixed: On Dynamics 365 9.0.x organizations, the RSO scope-related schedule board lock icon isn't showing on Edge
  • Fixed: Optimization requested fails with the error message: “System failed to modify some bookings” even though there is no booking being modified during the optimization run
  • Fixed: On Dynamics 365 9.0.x organizations, booking details for optimization don't show unchanged bookings
Deployment app for Resource Scheduling Optimization
Improvements
  • Manual Link step is no longer needed. The admin doesn’t have to explicitly click the Link button after a first-time deployment or when upgrade finishes. The system automatically links the RSO instance to the selected Dynamics 365 organization. In the case where a link fails or or any other exception occurs, the admin can still retry clicking Link.
  • Automatic rollback if system upgrade fails. The system automatically performs a rollback to the previous version if an upgrade to a newer version fails.

For more information:


Comments

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  7. HicentrikApril 13, 2021 at 3:14 PM

    Thank you for sharing about Resource scheduling. Keep Sharing it.

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  8. invokkerApril 20, 2021 at 1:57 PM

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  11. Field Force TrakerOctober 26, 2021 at 10:54 AM

    Field Force Tracker provides lot of features such as work order management, parts and asset management, warranty and contract management, field service staff management and more.
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    How to Use Appointment Scheduling Software to Streamline Your Field Service Management
    Top Benefits of Introducing an Online Appointment Scheduling System to Your Business

    How to Optimize Your On Field Employees with Mobile Workforce Management?

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